Methodology & Research

How we decide what
a claim is worth.

Our methods are written down, dated, and authored — the diagnostic framework, the scoring logic, and the payer intelligence behind every prioritization decision.

Methodology

Claim Value Scoring

Every open claim gets a recoverability score from likelihood of payment, dollar value, payer behavior and effort to resolve. The score drives the Fix & Revenue Queue — the highest-value, most-winnable claims get worked first.

Scope & limitations. Applies to open behavioral-health claims under active follow-up. A high score prioritizes work on the available evidence — it does not predict or guarantee payment; a low score may reflect missing information rather than true nonrecoverability. Scores are estimates, not guarantees of payment, and depend on data quality and payer behavior.

Read the full methodology →
  1. 01

    Payment likelihood

    Denial reason, payer pattern, timing.

  2. 02

    Dollar value

    Expected collectible vs. contracted.

  3. 03

    Payer behavior

    Historical responsiveness & friction.

  4. 04

    Effort to resolve

    Steps, documentation, turnaround.

Diagnostic Framework

The 7-Point Diagnostic, in Brief

Seven checkpoints applied to every stuck claim — claim-build integrity is verified before a problem is assigned to the payer. This is the reference index; the full framework, with evidence requirements and outputs, is documented on its own page.

  1. 01

    Rejection Code

  2. 02

    ERA / Remittance

  3. 03

    Claim History

  4. 04

    Payer Relationship

  5. 05

    Provider Enrollment

  6. 06

    Code Integrity

  7. 07

    Claim Build

Built on infrastructure

A system behind every score, not a guess.

Payer intelligence, scoring logic, and a documented framework — the structure that turns scattered denials into prioritized, recoverable revenue.

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Do not submit patient names, dates of birth, member IDs, diagnoses, clinical records, or other protected health information through the public website; secure information is requested only after the appropriate intake and contracting process.

Last updated: July 5, 2026